This folder contains 11 articles
Admin – Family Accounts
Depending on your school's settings, Family Accounts may be either Managed or Manual. For more information see Managed Family Accounts. Managed Family A...
Wed, Oct 28, 2026 at 11:05 AM
Find more information about Family Accounts here.
Family Accounts can be created individually or via import.
NYC Schools that use ATS data should cons...
Wed, Oct 28, 2026 at 11:05 AM
Find more general information about Family Accounts here. This information is relevant for any manually created Family Accounts. See here for information on...
Wed, Oct 28, 2026 at 11:05 AM
Schools in New York City now have the option of uploading the RCON ATS data by navigating to Admin > Family Accounts, accessing the page menu in the top ...
Wed, Oct 28, 2026 at 11:05 AM
This document pertains to NYC customers only.
The RCON report file is used by JumpRope to inform Family Account and Family Contact information. For more i...
Wed, Oct 28, 2026 at 11:05 AM
A Welcome Email invitation allows the recipient to set up their Family Account. They can add their first and last name, create their password, and edit thei...
Wed, Oct 28, 2026 at 11:05 AM
Situation:
A guardian is in ATS but not in JumpRope. Check the guardian's Authorization Code and Relationship Code in the RCON file against the filter...
Wed, Oct 28, 2026 at 11:05 AM
Depending on your school's settings, Family Accounts may be either Managed or Manual. Manual family accounts are created and managed within JumpRope'...
Wed, Oct 28, 2026 at 11:05 AM
This document pertains to NYC customers only.
When your school imports guardian information from the ATS RCON report, every adult contact on the report ca...
Wed, Oct 28, 2026 at 11:05 AM
In addition to a student's Family Portal account (see more here), JumpRope now supports additional linked Family Accounts. An individual Family Account ...
Wed, Oct 28, 2026 at 11:05 AM