This folder contains 38 articles
Security: How-To's and Troubleshooting
Users will have the same permissions in the Sandbox that they currently have in their Live Database. If the User account was created after the Sandbox was...
Mon, Aug 11, 2025 at 9:12 AM
To enable Multi Factor Authentication navigate to Security - Multifactor Authentication Configuration (MFA) 1. Select Enable Multifactor Authentication ...
Fri, Aug 8, 2025 at 7:31 AM
In some situations a Security Group or Portal Group (not individual user accounts) may need access to only specific fields within Student Data, rather than ...
Wed, Jan 7, 2026 at 1:53 PM
How to identify permission changes to a specific table for a specific user or group Example SQL Query SELECT * FROM LOG WITH(NOLOCK)
WHERE CD = '...
Mon, Nov 17, 2025 at 10:47 AM
Issue User is unable to save a Substitute Teacher account in the Security User Accounts (UGN) section on the Users page. Resolution To resolve the iss...
Mon, Aug 18, 2025 at 2:22 PM
How can a user view, update, and add a record on the Course Attendance page (CAR) 1. Navigate to Security>User> Search for User > Select User ...
Wed, Sep 17, 2025 at 11:40 AM
Which security permissions are needed to access all reports in Aeries? Permissions to all reports cannot be granted to accounts. Full access to all repo...
Wed, Nov 5, 2025 at 10:17 AM
How to add School Access for a User and set it to read only 1. Navigate to Security > Users 2. Search for the applicable User Record If the reco...
Wed, Dec 24, 2025 at 9:25 AM
Can a User type account have access restricted to only certain student accounts? No, if a User account has at least Read permissions to a school, the us...
Tue, Jan 20, 2026 at 1:01 PM
Issue: "Access Denied" error message on the Multifactor Authentication Configuration page. Cause Aeries MFA was enabled while Duo MFA was alr...
Tue, Mar 3, 2026 at 9:20 AM