This folder contains 38 articles
Security: How-To's and Troubleshooting
How to Add a hostedadmin account as a Responsible User to a single Data Validation Group 1. Identify GID of Data Validation Group The GID is found in ...
Tue, Mar 11, 2025 at 11:27 AM
Admin-type accounts are displaying on the Table Permissions page with inaccurate table permissions Cause The account has related records in UGP (User a...
Tue, Mar 11, 2025 at 10:24 AM
All users configured to require multi-factor authentication receive an error indicating the code is invalid Cause Mismatch between the time on the w...
Tue, Mar 11, 2025 at 10:24 AM
What permissions are needed for a user to Create Substitute Teacher Accounts? User needs Insert to Manage Substitute Teacher Accounts
Wed, Mar 26, 2025 at 9:34 AM
Can Multi Factor Authentication (MFA) be set up in a Sandbox Database? Yes - Multi-Factor Authentication can be set up in the Sandbox Database. This c...
Thu, Jun 5, 2025 at 8:40 AM
Program tab in Student Banner - Users will see this tab, but it does not display any data if there are Programs present. Reports - Access is based on wh...
Mon, May 12, 2025 at 10:11 AM
How to force all users of a specific type to change their password upon login. 1. Identify the records to update Test the query with a SELECT statemen...
Tue, Jun 24, 2025 at 3:16 PM
Are field level permissions included when using the Push Permissions to Other Schools? Yes, when a user selects the Push Permissions to Other Scho...
Thu, Sep 11, 2025 at 4:18 PM
This article details how to allow a teacher access to multiple schools using Flex Scheduling. 1. Navigate to School Info > Staff (STF) 2. Select th...
Wed, Jul 30, 2025 at 12:01 PM
How to set the account status to inactive for a specific group of users 1. Identify records to update Filter results based on desired criteria, such a...
Fri, Sep 19, 2025 at 2:43 PM