This folder contains 38 articles
Security: How-To's and Troubleshooting
Reset multifactor authentication for a user who has already gone through the setup process In Aeries: Step 1: Navigate to Security > Users ...
Wed, Apr 29, 2026 at 12:44 PM
How to grant teacher accounts access to students that are not in any of their current or previous classes using Student Groups Step 1: Create a Student ...
Thu, Aug 15, 2024 at 3:08 PM
There are three main SQL tables used by Aeries to implement security: UGN – Stores information about Users and Groups UGA – Stores information about Use...
Tue, Nov 19, 2024 at 8:11 AM
How to Check which Portal Groups or Teachers have the "View All Students in Current School" Permissions. This query will show Portal Groups ...
Sat, Aug 10, 2024 at 6:16 PM
This article details how to grant a user access to print class rosters. Grant Necessary Permissions: Navigate to the Security page Assign the foll...
Mon, Dec 2, 2024 at 6:47 AM
Can a User type account have permissions to Security? Only Admin type accounts have permissions to the Security Areas in Aeries
Wed, Dec 18, 2024 at 10:43 AM
Customers will need to submit a ticket to Aeries Support to have the LDAP Settings updated in Aeries. This process will require assistance from the TSE team...
Mon, Jun 16, 2025 at 7:28 AM
Yes - As long as the hostname resolves to the IP address of the district's LDAP server, either can be used interchangeably in School Options:
Tue, Dec 10, 2024 at 3:42 PM
Can a User have multiple types of accounts Yes, a user can have multiple types of accounts as long as they have different Usernames. Example: A Us...
Wed, Jan 22, 2025 at 3:49 PM
Aeries requires users to enter a new MFA code when switching database years. This is due to the need for a new connection when accessing a different databas...
Mon, Aug 4, 2025 at 4:23 PM