Issue: Attendance History totals are not being updated by the nightly Attendance History Configuration process.
Cause: Multiple Causes, including but not limited to: Attendance History Configuration page is not set up, Course Attendance/Attendance Audit Listing errors, Calendar is missing at district level, Administrative Functions need to be run, duplicate Student ID's at the same school, Nightly Process is pointing at the incorrect database year.
Steps to take toward resolution:
If the AHS process is not updating during the nightly process, please complete the following items. Once these items are complete, if the AHS is still not updating nightly, open a ticket with Aeries Support.
1. Ensure the AHS Config page is properly configured.
- Hosted customers, set the nightly AHS process to happen outside the Aeries maintenance window which is 10 PM-11 PM.
How to Configure Attendance History Nightly Update - Self-hosted customers, set the nightly AHS process to happen outside the district’s maintenance window if applicable
2. Ensure there is a DAY Calendar at the District level. Calendar can be pushed from a school's existing calendar
How to push a calendar from one school to another
3. Clear the Attendance Audit Listing and Course Attendance Audit Report errors.
4. Run the Administrative Functions.
5. Remove duplicate students
Execute the Aeries query below and verify that no duplicate records exist for the same student with identical IDs within the same school, including the inactive school. Set the filter on the Total Rcds column to "Is not equal to 1" (see screenshot below). Identify the record to be deleted after carefully reviewing both records and delete the unwanted record
- TOTAL STU SC ID BY SC ID
