This folder contains 46 articles

How-To's and Troubleshooting

A/B Days not Showing Correctly on the Attendance Page
Issue: Attendance is not showing the correct Periods meeting for the A/B days.  School Options page has the Utilize A/B Days option enabled The Bell S...

Sat, Aug 10, 2024 at 6:16 PM

ADA Make Up Code - How to Clear One
How can an ADA Make Up Code be cleared? There is no Delete button. Click on the Add/Edit button. Remove all data. Click Save.  If the green ADA...

Wed, Aug 21, 2024 at 9:59 AM

ADA Reporting by District of Residence
Utilizing either the Att Prg1 (STU.AP1) or Att Prg (STU.AP2) field to track the District of Residence will separate ADA totals on the Monthly Attendance Sum...

Sat, Aug 10, 2024 at 6:16 PM

Attendance by Photo does not display students for a period
When going to the Attendance by Photo page, students do not automatically load for a selected period chart that has an active class with students enrolled. ...

Sat, Aug 10, 2024 at 6:22 PM

Attendance Enrollment - Find Records Containing a Non-School Day
Attendance Enrollment records cannot contain a non school day date. This query will find students that have Attendance Enrollment records for Enters, Leaves...

Sat, Aug 10, 2024 at 6:22 PM

Attendance Management > Mass Add Tab is Blank
Issue No data displayed on the Mass Add tab of the Attendance Management page Cause There is a Student Group that has no Created On date populated ...

Thu, Sep 5, 2024 at 8:36 AM

Attendance Summary Widget for Total Enrolled Does not Match the Total of Active Students
The Attendance Summary widget on the Home page for total Enrolled does not match the total number of active students. The Enrolled number from Attendance Su...

Mon, Aug 12, 2024 at 5:21 PM

Attendance Summary Widget is Not Displaying on Home Page
Issue: Attendance Summary Widget is not displaying on the Home page. Cause: There are two possible causes depending on the database: School Site - At...

Sat, Aug 10, 2024 at 6:22 PM

Calendar Server Error - Conversion from type 'DBNull' to 'String' is not valid
Server Error when navigating to the Calendar (DAY) Cause One or more date fields (DAY.DT) is blank in the Calendar     Resolution Add a date t...

Thu, Aug 15, 2024 at 3:08 PM

Cannot Initialize ATT/CAR - ABS Absence Code Error
When attempting to Initialize ATT/CAR, the following error appears:  You must have an Absence Codes (ABS) Table Defined in order to perform this process.  ...

Sat, Aug 10, 2024 at 6:23 PM