This folder contains 55 articles
How-To's and Troubleshooting
What should be entered in the Staff Root Org Unit field on the Directory Sync Settings tab of the Google Staff Integration page when the root staff org u...
Mon, Nov 25, 2024 at 9:49 AM
What should be entered in the Student Root Org Unit field on the Directory Sync tab of the Google Apps Integration page when the root student org unit is...
Mon, Nov 25, 2024 at 9:49 AM
How are email and password fields formatted in the Google Apps Integration export? Name-based placeholder values are converted to lowercase when substit...
Wed, Apr 22, 2026 at 8:10 AM
Below is an explanation of how the Google Apps Integration Page works when a single school is selected on the Maintenance Functions Tab under Account Mainte...
Thu, Feb 13, 2025 at 7:22 AM
Error message on Google Apps Integration page: "Error:"unauthorized client". Description:"Client is unauthorized to retrieve access tok...
Tue, Jun 17, 2025 at 7:31 AM
Issue Google Directory Sync Error message: Google.Apis.Requests.RequestError Not Authorized to access this resource/api [403] Errors [ Message[Not Authorize...
Tue, Jun 24, 2025 at 9:37 AM
A Summer School has students whose Google Accounts are getting suspended after New Year Rollover because the students do not have an active Student record i...
Thu, Apr 3, 2025 at 8:47 AM
GoogleAppsForEduFunctions.PopulateExternalStudentID Error Email After Adding Student Cause JSON Private key disabled in new year Database Resoluti...
Tue, Feb 24, 2026 at 8:09 AM
How Does Aeries Determine Student Organizational Unit in Google When Student is Affiliated With Multiple Schools? Students are ranked first by Tag (TG)...
Wed, Oct 8, 2025 at 6:24 AM
How is the graduation year calculated for Google student email accounts? The [graduation-year] value used in the Student User Name Pattern is calculated...
Wed, Apr 22, 2026 at 7:55 AM