This folder contains 55 articles
How-To's and Troubleshooting
How is the identifier school determined in the OneRoster v1.1 users.csv orgSource field when a student is active at multiple schools? The school used...
Fri, Apr 24, 2026 at 6:30 AM
Adding the Titan icon to the Parent Portal so parents may navigate directly to the Titan system. From here, the parent may work with the Titan system. ...
Sat, Aug 10, 2024 at 6:22 PM
Pre-enrolled students are not included in the Google Integration scheduled processes but can be created manually (HAS TO BE AT THE SCHOOL LEVEL NOT DISTRICT...
Tue, Apr 8, 2025 at 12:58 PM
How to Delete an API Integration that is no longer being used From the Navigation Menu>Security, select the API Security page On the API Security p...
Fri, Aug 1, 2025 at 10:31 AM
How To Inactivate A Staff Account Without Suspending Google Account, i.e. former employee, now Board Member Remove the email from STF Account and Inacti...
Thu, Apr 23, 2026 at 8:14 AM
How to pause API connections with a Vendor Requests to pause an API connection must be requested directly with the vendor. Please note that Aeries ...
Tue, May 27, 2025 at 10:20 AM
Issue: Setting a user as an Administrator Role in Classlink using the OneRoster Export. Resolution: To set a user as an Administrator Role for Classl...
Tue, Feb 18, 2025 at 9:03 AM
How to set up the Google Directory Sync to synchronize a specific grade range 1. Navigate to Google Apps Integration 2. Enable Suspend accounts outs...
Tue, Mar 11, 2025 at 10:43 AM
Question In Aeries, is it possible to limit the schools that are sent to a 3rd Party vendor through the API? Answer If you are using the API as your i...
Thu, Apr 3, 2025 at 1:40 PM
Can data shared with a third-party vendor via the API be limited or filtered? No, there is not a way to limit or filter the data on the Aeries side. Th...
Mon, Nov 17, 2025 at 11:44 AM