This folder contains 39 articles

How-To's and Troubleshooting

Does Google Classroom Sync Remove Students Dropped from Aeries?
Will students be automatically removed from linked Google Classrooms if they are dropped from the corresponding section in Aeries? No, students who are ...

Mon, Sep 15, 2025 at 3:49 PM

Does the Teacher Table (TCH) Need to Maintain When Using Flex Scheduling?
Does the teacher table (TCH) need to be maintained when using flex scheduling? While Aeries does not require a district to maintain their TCH table, the...

Tue, Aug 12, 2025 at 2:31 PM

Google - Properly Populating Staff Root Org Unit
What should be entered in the Staff Root Org Unit field  on the Directory Sync Settings tab of the  Google Staff Integration page when the root staff org u...

Mon, Nov 25, 2024 at 9:49 AM

Google - Properly Populating Student Root Org Unit
What should be entered in the Student Root Org Unit field  on the Directory Sync tab of the  Google Apps Integration page when the root student org unit is...

Mon, Nov 25, 2024 at 9:49 AM

Google Apps Integration Push All Students to GAFE
Below is an explanation of how the Google Apps Integration Page works when a single school is selected on the Maintenance Functions Tab under Account Mainte...

Thu, Feb 13, 2025 at 7:22 AM

Google Error - Unauthorized client or scope in request
Error message on Google Apps Integration page: "Error:"unauthorized client". Description:"Client is unauthorized to retrieve access tok...

Tue, Jun 17, 2025 at 7:31 AM

Google Integration Error Message: Google.Apis.Requests.RequestError
Issue Google Directory Sync Error message: Google.Apis.Requests.RequestError Not Authorized to access this resource/api [403] Errors [ Message[Not Authorize...

Tue, Jun 24, 2025 at 9:37 AM

Google Student Accounts Getting Disabled in Summer School after New Year Rollover
A Summer School has students whose Google Accounts are getting suspended after New Year Rollover because the students do not have an active Student record i...

Thu, Apr 3, 2025 at 8:47 AM

How Does Aeries Determine Student Organizational Unit in Google When Student is Affiliated With Multiple Schools?
How Does Aeries Determine Student Organizational Unit in Google When Student is Affiliated With Multiple Schools? Students are ranked first by Tag (TG)...

Wed, Oct 8, 2025 at 6:24 AM

How to Add The Titan Icon to the Parent/Student Portal Navigation Tree
Adding the Titan icon to the Parent Portal so parents may navigate directly to the Titan system. From here, the parent may work with the Titan system. ...

Sat, Aug 10, 2024 at 6:22 PM