This folder contains 21 articles
How-To's and Troubleshooting
Pre-enrolled students are not included in the Google Integration scheduled processes but can be created manually (HAS TO BE AT THE SCHOOL LEVEL NOT DISTRICT...
Tue, Apr 8, 2025 at 12:58 PM
Issue: Setting a user as an Administrator Role in Classlink using the OneRoster Export. Resolution: To set a user as an Administrator Role for Classl...
Tue, Feb 18, 2025 at 9:03 AM
How to set up the Google Directory Sync to synchronize a specific grade range 1. Navigate to Google Apps Integration 2. Enable Suspend accounts outs...
Tue, Mar 11, 2025 at 10:43 AM
Question In Aeries, is it possible to limit the schools that are sent to a 3rd Party vendor through the API? Answer If you are using the API as your i...
Thu, Apr 3, 2025 at 1:40 PM
Issue: Non-Hosted Customer encounters an error after clicking on the Communications button within Aeries to access the ParentSquare Site. Error Message...
Wed, Oct 16, 2024 at 5:17 PM
Sections in the OneRoster API show next year as the academic year for schools using Class Calendars Cause: Class Calendars do not cover the entire year....
Fri, Feb 21, 2025 at 7:26 AM
As of May 2024, Our Integrations received a notice that enabled the feature to allow customers to use the functionality of the Aeries API from their Integra...
Wed, Jul 31, 2024 at 9:54 AM
Issue Unable to establish a connection with vendor TIPWeb-IT Student Assets provided by TIPWeb-IT is not populating Cause In the 3rd Party Sys...
Mon, Oct 21, 2024 at 2:10 PM
What are each of the Scheduled Processes for Google in the ScheduledProcesses table of the AeriesReporting database? ProcessType Google Apps Integra...
Thu, Apr 3, 2025 at 10:23 AM
Question: Where to find if Google Classroom is set up for Nightly Sync Answer: Navigate to the Google Apps Integration Page. Go to the Google Classroom ...
Thu, Feb 27, 2025 at 7:06 AM