This folder contains 56 articles

How-To's and Troubleshooting

How to Pause a Vendor from Accessing Data via API
How to pause API connections with a Vendor Requests to pause an API connection must be requested directly with the vendor.  Please note that Aeries ...

Tue, May 27, 2025 at 10:20 AM

How to Set Up Google Integration to Sync a Specific Grade Range
How to set up the Google Directory Sync to synchronize a specific grade range 1. Navigate to Google Apps Integration 2. Enable Suspend accounts outs...

Tue, Mar 11, 2025 at 10:43 AM

In Aeries, is it Possible to Limit the Schools that are Sent to a 3rd Party Vendor through the API?
Question In Aeries, is it possible to limit the schools that are sent to a 3rd Party vendor through the API? Answer If you are using the API as your i...

Thu, Apr 3, 2025 at 1:40 PM

Is it Possible to Limit or Filter the Data Through the API?
Can data shared with a third-party vendor via the API be limited or filtered?  No, there is not a way to limit or filter the data on the Aeries side. Th...

Mon, Nov 17, 2025 at 11:44 AM

Is Student Legal Name (LSI Table) Available Via Aeries API?
Are the Student Legal Name fields (in the LSI Table) Available Via Aeries API?  No, the student legal name fields (LSI.LFN, LSI.LLN) are not available v...

Tue, Oct 28, 2025 at 8:38 AM

Is Supplemental Attendance Data available via API?
Is Supplemental Attendance Data available via API? No, neither the OneRoster API nor the Aeries API provide endpoints for Supplemental Attendance Tables...

Wed, Dec 10, 2025 at 10:53 AM

OneRoster API Error Message: Academic Sessions
Error message "Sequence contains more than one matching element" returned when accessing the /academicsessions endpoint in the OneRoster API ...

Wed, Aug 13, 2025 at 11:14 AM

School Year in OneRoster API Extracts a Future Year
Sections in the OneRoster API show next year as the academic year for schools using Class Calendars Cause: Class Calendars do not cover the entire year....

Fri, Feb 21, 2025 at 7:26 AM

Student's Name is Correct in Aeries and Incorrect in Google
Issue Student's name was incorrect in Aeries but was fixed. Now student's name is correct in Aeries but is not updating/changing in Google.  Env...

Thu, Sep 11, 2025 at 10:39 AM

Switching from Mosaic SFTP to API
As of May 2024, Our Integrations received a notice that enabled the feature to allow customers to use the functionality of the Aeries API from their Integra...

Wed, Jul 31, 2024 at 9:54 AM