This folder contains 17 articles
How-To's and Troubleshooting
When trying to create a Portal Document Request there is an error message when selecting Save and/or Save and Close Cause All fields are required excep...
Sat, Aug 10, 2024 at 4:24 PM
Issue The LOG table shows a parent portal account or a student portal account updating Secondary Student Data fields - SSD.RDW, SSD.RSD, and SSD.RUW even t...
Tue, Oct 8, 2024 at 9:08 PM
How to add text to the Parent/Student Portal login page Step 1: Navigate to the School Options page at the District Level Step 2: Select Change...
Sat, Aug 10, 2024 at 6:16 PM
This can be changed with a query and the Change Function button on the query page. Step 1: Navigate to the Query Page Step 2: Run the following qu...
Sat, Aug 10, 2024 at 6:22 PM
How to hide students In Parent and Student Portals using their Status Tag Navigate to the Portal Options page and select the Miscellaneous tab In the pro...
Mon, Aug 19, 2024 at 11:50 AM
How to remove portal accounts that are no longer linked to a student record. Step 1: Back up the affected tables example: SELECT * INTO PWA_BACKUP_...
Wed, Oct 2, 2024 at 10:08 AM
Follow the steps below to restrict Contact information in the Parent Portal Step 1: If one does not already exist, create a restriction code (STU.DNR) i...
Sat, Aug 10, 2024 at 6:25 PM
If you wish to use a fake student record to test the Parent Portal, here's how: Step 1: Create a fake student record in Aeries. View this article...
Thu, Aug 15, 2024 at 3:08 PM
How to make Parent/Guardian Education Level required during the Parent Data Confirmation process Step 1: Go to the District Settings page and select Cha...
Sat, Aug 10, 2024 at 6:22 PM
When a parent chooses Decline to State on the Income Survey, a Free and Reduced (FRE) record is not created. https://support.aeries.com/support/solution...
Mon, Aug 12, 2024 at 3:41 PM