When trying to create a Portal Document Request there is an error message when selecting Save and/or Save and Close


Cause

All fields are required except Options and Sub Category. If one of the other fields are not populated it will cause the error message shown below:



Resolution

Ensure all the required fields are populated Title, Description, Category, and Document Type



Please Note: For Document Type you will see a dropdown with options once the field is typed in



Click here for more information on Portal Document Requests