This folder contains 8 articles
How-To's and Troubleshooting
Issue The CAASSP Import is causing a Request Timed Out error screen. Cause The size of the CAASSP file is too large. The CAASSP file should have les...
Fri, Jul 5, 2024 at 10:48 AM
Staff needs access to view a student group for a teacher’s class, but their name does not appear on the Additional Users With Permissions to Access the Asse...
Thu, Nov 7, 2024 at 11:26 AM
CERS Alert - You have exceeded the space available to save the data under the Teacher selection area
Issue Alert: You have exceeded the space available to save the data under the Teacher selection area. We suggest creating several profiles to accommodate t...
Mon, Nov 25, 2024 at 9:24 AM
Issue CERS Student Group Extract API Scheduled Process is enabled but specific profiles are not extracting at the specified time. Resolution If ...
Wed, Oct 16, 2024 at 5:10 PM
How to Include a Virtual School in the CCGI Extract To ensure a virtual school is included in the CCGI Export, follow these steps: Transcript Informa...
Tue, Dec 17, 2024 at 1:47 PM
The Import Data into Aeries process allows users with appropriate permissions to import records into a table for many students. The first step requires a da...
Mon, Dec 9, 2024 at 12:25 PM
Issue When trying to upload student pictures, the system returns an error indicating that there is an invalid image detected. Cause The .zip file con...
Sun, Oct 20, 2024 at 8:46 PM
What Field Does the PFT Status Summary Report Extract From? The "Print Physical Fitness Status Summary" report extracts the Status Passed/Not...
Tue, Dec 17, 2024 at 1:47 PM