Issue

The CAASSP Import is causing a Request Timed Out error screen.


Cause

The size of the CAASSP file is too large. The CAASSP file should have less than 19,000 records.


NOTE: The Load process may time out for very large files. If this happens the files can be split into 2 or more smaller data files of up to 19,000 records each using a Text Editor (do not use Excel). Remember to copy the header record to each new file.


Resolution

The CAASSP file will need to be split into smaller files of up to 19,000 records using a Text Editor (do not use Excel). Remember to copy the header record to each new file.