Configuration and Administration FAQs

Configuration and Administration Queries
This is a collection of queries related to Configuration and Administration that have been obtained from various sources. These queries are being provided h...
Thu, Dec 6, 2018 at 12:47 PM
What is the process to prompt a first time user to change their password when logging into Aeries?
Using the temporary password of "welcome" will prompt a new user to reset their password.
Wed, Dec 14, 2016 at 9:02 AM
Why is the Barcode is not printing or displaying properly on various reports?
If a barcode is printing or displaying such as @123456789@ instead of the actual barcode image, the Aeries Reporting Server, or workstation if using Aeries...
Thu, Dec 20, 2018 at 12:27 PM
Why is the Standards Based Report Cards or other reports show a P instead of a checkmark?
On the Aeries Reporting Server, the Wingdings 2 font (wingdng2.ttf) needs to be installed to produce the check mark which displays on certain reports such a...
Thu, Dec 20, 2018 at 12:27 PM
Why are Labels are not aligned correctly or printing off the label?
When printing Avery 5160 or other labels or reports where the position of the items on the page is important, be sure to make the printout is not scaled or ...
Thu, Dec 20, 2018 at 12:28 PM
How is the Aeries Web Timeout Settings adjusted?
We have a support article for this solution. Adjusting Aeries Timeout If you are still having an issue, check here also.  There is a setting called ...
Thu, Dec 20, 2018 at 12:29 PM
How To Turn Off CAHSEE Status?
Below is information regarding the suspension of the California High School Exit Examination (CAHSEE): Senate Bill (SB) 172 (Liu), signed by Governor Br...
Thu, Mar 1, 2018 at 11:31 AM