This article outlines how to configure ParentSquare and Aeries to send District Attendance Letters through ParentSquare.
For the District Attendance Letters to be successfully sent to Parents, a Message Template must be configured in ParentSquare by an Aeries/PS Admin user. Templates can be created at the District and Schools.
Once an Admin user has logged into Aeries, clicking on the Communications link opens a ParentSquare session
Initially the session opens up at the District level. There is a drop down to select a specific school. The Template creation procedure is the same for each School.
To create a Template at the District, click on 'Add-ons"
On the Features and Add-Ons page, click 'Auto Notices' in the navigation menu.
The Automated Personalized Notices page displays all the Templates that have been configured. Click on 'New Notice Template'
Enter a 'Template Title' and select 'Aeries Attendance' and 'Attendance Letter'
A new Template will be created with various options. In the top section 'Notice Type' there is a link 'View Options'. Clicking the link exposes more options. Leave these at the default setting.
The next section 'Define Message' is for configuration of the message Parents receive when Letters are generated. There are 3 messages to configure, Text, Voice and Email. Clicking on 'Spanish' allows for a translated message of each to be sent in Spanish.
Click 'Save Template' to save the template.
When ParentSquare is enabled in Aeries, District Attendance Letters are automatically send them through the ParentSquare Interface.
How do you tell if the letters are actually sending through ParentSquare, or email, or at all?
If the Send letters process is successful, there is no log of it. However, if the process fails for some reason it will be written to the WRL table.
If Letters fail to send through ParentSquare, the process will fall back to sending an email from the District and will be logged in the EML table
If they send through PS, is there a log of that in Aeries or PS?
If 'Log verbose messages ' is enabled on the 3rd Party Systems Connections page then all events will be logged to the WRL table. Otherwise, only errors will be logged.
How do you review the sent items in ParentSquare?
Once the Letters are sent to ParentSquare they are only viewable by the recipient.