This folder contains 8 articles

How-To's and Troubleshooting

Add Assignment Assign a Valid Date error
When adding a new assignment, on Save, a message occurs of "Please assign a Valid Due Date"  Cause The Assigned On and Due On Dates e...

Sat, Aug 10, 2024 at 6:22 PM

How to Restore a Deleted Gradebook
Any time a Gradebook is deleted, Aeries makes an automatic backup that can be restored. The teacher may restore the Gradebook, or a User with permission to...

Thu, Aug 15, 2024 at 3:08 PM

Issue: Teacher Cannot Print Gradebook Summary
When trying to print a Gradebook Summary, no gradebooks display for teacher to choose Environment Gradebook Cause An assignment contains the '&...

Tue, Apr 16, 2024 at 11:13 AM

Mass Copy Gradebook Function is Not Showing All Teachers
Question: On the Mass Copy Gradebook function, why are some teachers not listed in the dropdown, when they do have existing Gradebooks? Answer: The t...

Sat, Aug 10, 2024 at 3:58 PM

Student Displays Not Applicable on Scores pages
When viewing the Scores pages in a Gradebook a student displays Not Applicable in the score field even though they are an active student in the Gradebook.  ...

Sat, Aug 10, 2024 at 6:23 PM

Teacher is Unable to Edit Gradebook Options
When Teachers go to their Gradebook Options why are they unable to edit the options? In Portal Options under the Gradebook tab there is a Lock Options a...

Sat, Aug 10, 2024 at 6:16 PM

Teacher's Gradebook Is Displaying The Wrong Grade Range For Flex
In the teacher's Gradebook under the Basic Settings tab, the Grade Range is incorrect. For example, it says  Students In This Gradebook Are Between Grad...

Sat, Aug 10, 2024 at 4:34 PM

Teacher's Gradebook Is Displaying The Wrong Grade Range For Non Flex Schools
In the teacher's Gradebook under the Basic Settings tab, the Grade Range is incorrect. For example, it says  Students In This Gradebook Are Between Grad...

Sat, Aug 10, 2024 at 4:27 PM