This folder contains 21 articles

Troubleshooting Transcripts

Texas -Transcript Not Printing
Issue Transcript does not print and generates the error message below Cause Transcript Definition Print Which Term GPA option is set to Applicable Pri...

Mon, Dec 16, 2024 at 2:26 PM

The Principal's Name That is on School Correspondence (Letters, Transcripts) is Incorrect
The Principal's name that is on school correspondence such as Letters and Transcripts is not correct. Example: it is an old Principal's name or it i...

Mon, Dec 9, 2024 at 4:07 PM

Transcript - Class Size is Incorrect for Some Students
When printing a Transcript shortly after New Year Rollover, the Class Size total may be incorrect for some students.   Cause The Recompute Cumulative G...

Wed, Nov 27, 2024 at 8:17 AM

Transcript - How to get the "Graduated, Type of Diploma" and "Date Graduated" to Print on a Transcript
This article will provide steps necessary to get the "Graduated/Class of, Type of Diploma" and "Date Graduated" to print on the Transcri...

Tue, Oct 15, 2024 at 1:39 PM

Transcript - School is not Listed on the School Taken Search Menu
Transcript - School is not listed on the School Taken Search Menu Environment Scheduling type: Secondary, or Flex Secondary Grading Type: GRD ...

Wed, Nov 27, 2024 at 8:50 AM

Transcript and Grades are Not Showing in the Navigation
The Transcript, Grades, and Grade History pages areunavailable in the navigation bar, even though it has not been hidden in NAV Cause Secondary Grade R...

Tue, Dec 10, 2024 at 4:11 PM

Transcript entry displays Credit Att: 0.00 , Cmp: 0.00, GPA: 0.00
Transcript entry displays 0.00 in Credit Att, Cmp, and GPA. Need to include the course in GPA calculation. Cause In Courses, Other Tab, Crs Lvl fi...

Wed, Nov 27, 2024 at 9:09 AM

Transcript is not Populating the Credit Summary for Some Students
The Transcript is not populating the Subject Area, Credits Req'd, Compl, and Needed columns on the Credit Summary for some students.   Environment ...

Fri, Oct 4, 2024 at 8:46 AM

Transcript Work In Progress Displays 10 credits instead of 5
When printing a Transcript, WORK IN PROGRESS displays 10 credits rather than 5 credits. Master Schedule Sections display 5 credits. Cause Transcript D...

Tue, Aug 6, 2024 at 3:37 PM

Transcripts - Middle School Courses are Counting Towards High School Credit
On a student's Transcript, their Middle School Courses are counting towards the High School Credits Attempted/Earned. Cause The school has no Cours...

Mon, Aug 12, 2024 at 4:55 PM