Issue Description: When attempting to upload a student's picture the image is displaying sideways; however, if the image file is opened outside of Aeries the photo is orientated correctly. 




Suggested Resolution: Resave the image file with an alternative name and the "new" file should successfully upload with the photo correctly orientated.

  • Locate the image file which was uploading incorrectly and right click the file > open with > paint.
  • Within Paint navigate to File > Save As > JPEG picture and save the student's photo with an alternative name. (i.e. add an "x" to the end of the original file name. 


  • On the Demographics page of the students record in Aeries reattempt the import using the Pencil (edit) Icon to upload the newly saved image file (IMG_1633x).


  • The photo should now display correctly in the portrait orientation