TABLE OF CONTENTS

Security

ParentSquare Configuration

Aeries Configuration

Troubleshooting

Overview

Once a District has Aeries Communications enabled and configured, the District can choose to send Attendance Notifications to Parents with a variety of options. This can be configured differently for each school, and can accommodate Daily or Period absence codes. Configuration for Attendance Notifications can be accessed under School Info > Aeries Communications

 

There are six Templates available from ParentSquare that can be configured at the District Level and assigned to schools. However, each school could have a separate template if they need to have different options

 

NOTE: Absence Codes must be defined at the District Level and must contain codes used at all schools. It is recommended that all schools in your District have standardized absence codes. These can be updated on the Update Absence Code screen.

 

Security

Admin only


ParentSquare Configuration


Using a ParentSquare Admin account, select the School you wish to configure the messages for and go to Add-ons > Auto Notices




You will see the Templates. 



 Clicking on the Template will open it up and allow Editing. There are 3 tabs available. 




Merge Fields  - These are the fields you can add to your Message   

  • [grade_description] – "Fourth Grade", "Fifth Grade", etc
  • [student_name] – "FirstName LastName"
  • [student_id] – STU.ID
  • [school_name] – LOC.NM
  • [school_phone] – LOC.AC-LOC.TL
  • [att_date] – The date of the attendance occurrence
  • [att_count] – The count of attendance codes selected
  • [att_periods] – "period 2", "periods 1 and 2", "periods 1, 2, 3, 4, 5 and 6"


Template Message - This is the Message body the Parents will receive. It can be edited by clicking on the Edit button. You can change the wording and the Merge fields. There is a 250 character limit to the Text Message. You can request additional languages to be added. 




You can also edit the Name of the Template




Notices Sent - Will list the the daily Notifications sent out. Clicking on 'View Report' will list the students and the Dashboard will give Delivery Details.





Aeries Configuration

Navigate to the Attendance Notifications page. Click on '+' to add a New Notification



These are the configuration options for each Notification Type. For all of the Notification Types below, an absence will only be counted if the absence code is in the list of selected Codes for that message template.

  • All Day Absence – notification of an all-day absence for today based on the Absence Code selected
  • Period Absence– notifications of Period Absences for today. Additional settings for this message type include:
    • Number of absences – Message will not be triggered until the student reaches this minimum number for the day.
    • Run Time - Set time to send the notification
    • Days of the Week - Which days should the notification be sent.
    • Repeat Type
      • No Repeat - A one time notification per day
      • End of Day Summary- a one time Summary of Period Absences per day
        • Daily Summary Start time - if Run Time is blank, this will be used to send the Daily Summary
      • Every Period - can be set to send so many 'Minutes After Start of Period'
  • Count of All Day Absences– notification of total count of absences this school year. A minimum number of absences can be specified. A notification will be sent when a student first reaches the minimum number of absences, and a subsequent notification will be sent each day the student accrues an additional all day absence.
    • Number of absences – Message will not be triggered until the student reaches this minimum number for the day.
    • Run Time - Set time to send the notification
    • Days of the Week - Which days should the notification be sent.
  • Count of Period Absences –notification of total count of Period Absences this school year. A minimum number of absences can be specified. A notification will be sent when a student first reaches the minimum number of absences, and a subsequent notification will be sent each day the student accrues an additional all day absence.
    • Number of absences – Message will not be triggered until the student reaches this minimum number for the day.
    • Run Time - Set time to send the notification
    • Days of the Week - Which days should the notification be sent.
  • All Day Tardy - notification of an all-day Tardy for today based on the Absence Code selected
  • Period Tardy - notifications of Period Tardies for today. Additional settings for this message type include:
    • Number of absences – Message will not be triggered until the student reaches this minimum number for the day.
    • Run Time - Set time to send the notification
    • Days of the Week - Which days should the notification be sent.
    • Repeat Type
      • No Repeat - A one time notification per day
      • End of Day Summary- a one time Summary of Period Absences per day
        • Daily Summary Start time - if Run Time is blank, this will be used to send the Daily Summary
      • Every Period - can be set to send so many 'Minutes After Start of Period'


Message templates can be disabled at any point after they are created.



 In addition, specific schools can also be disabled not to send messages.



Troubleshooting

On the 3rd Party Systems Connections page there is an option to enable Verbose Logging for troubleshooting purposes. This will write to LOG the information about the notification calls.