This folder contains 39 articles

How-To's and Troubleshooting

How to Tag a 12th Grader Returning in the Next School Year (5th Year)
These are the steps needed if to tag a 12th Grade student that will be returning in the next school year as a 5th Year Senior Step 1: Navigate to the st...

Sat, Aug 10, 2024 at 6:22 PM

How to Transfer a Teacher to a Different School in Flex School
How to Transfer a Teacher to a Different School in a Flex Scheduling setting. Step 1: Change the teacher's Primary School (STF.PSC) on their Staff r...

Sat, Aug 10, 2024 at 6:16 PM

Primary Teacher Does Not Show on Student Demographics - Things to Check
When using Flex Scheduling for a Daily Attendance school, here are things to check when the Primary Teacher does not appear on the Student Demographics page...

Sat, Aug 10, 2024 at 6:16 PM

Query Counselor Field – Staff ID Based Workaround
When selecting Counselor (CNF.CU) from the Counseling table in a Query where School Options has Use Staff ID Based Counselor Tracking set to yes, the Query ...

Tue, Aug 13, 2024 at 9:50 AM

Removing an Individual Picture for a Student
How to remove an individual picture for a student: Step 1: Log in to the school where the student is enrolled Step 2: Search for the student Ste...

Sat, Aug 10, 2024 at 6:16 PM

Require at Least One Contact Record to be Parent/Guardian During Parent Data Confirmation
How to make at least one Contact Record to be a Parent/Guardian during Parent Data Confirmation Step 1: Go to the District Settings page and select Chan...

Wed, Aug 21, 2024 at 8:29 AM

Send Emails List Includes a Contact Who is Not a Parent or Ed Rights Holder
Issue  The email address from a Contact record is being included in the Send Emails list for a contact who is not a Parent or Ed Rights Holder. Cause ...

Thu, Sep 5, 2024 at 8:20 AM

Student Demographics Primary Contact Fields Are Showing Incorrect Data
Issue: Student Demographic Primary Contact fields (CON.FW, CON.MW) are showing incorrect data.  Environment Student Demographics STU.FW, STU.MW ...

Thu, Aug 15, 2024 at 3:08 PM

Student Demographics-Add Birth State Not Available
On Student Demographics, the Birth State is not listed for a country.   Additional Birth States cannot be added via the Update Code Table. Birth States ...

Sat, Aug 10, 2024 at 6:22 PM

Student Does Not Have a VPC Code
Issue: A student does not have a VPC code present in the STU.VPC field on the Stu Data 2 page.  Environment: Student Demographics > Stu Data 2 Tab...

Thu, Aug 15, 2024 at 3:08 PM