This folder contains 52 articles

How-To's and Troubleshooting

Initialize ATT/CAR - Invalid Term Date
When attempting to Initialize ATT/CAR, the following error appears: Term [1,2,3,4,F,S,Y] has and Invalid Start/End Date. Environment Process: Initial...

Wed, Aug 21, 2024 at 11:24 AM

Initialize ATT/CAR - Self-Hosted District Receives Timeout Error
Error received when attempting to run the Initialize ATT/CAR process: Error: System.Exception: GetDataReader error - Timeout expired. The timeout period...

Thu, Aug 15, 2024 at 3:08 PM

Initialize ATT/CAR Error - You must define ALL Terms you use in your Master Schedule
Issue When attempting to run the Initialize ATT/CAR process, the following error message occurs: You must define ALL Terms you use in your Master Schedule ...

Sat, Aug 10, 2024 at 6:16 PM

Initialize ATT/CAR Process Errors Out
This article addresses Attendance Initialization erroring out with the following error:  System.IndexOutOfRangeException: Index was outside the bounds of ...

Thu, Aug 15, 2024 at 3:08 PM

Internal Only: Attendance History is Not Updating Nightly
Issue: Attendance History totals are not being updated by the nightly Attendance History Configuration process. Cause: Multiple Causes, including but...

Sat, Aug 10, 2024 at 6:23 PM

Is There a Way to See How Many Students Are Present on a Specific Date?
Question: Is there a way to see how many students are present on a specific date? Answer: The Daily Present By Teacher report can be run at each school to...

Sat, Aug 10, 2024 at 2:00 PM

Mass Change Attendance Codes - Why Doesn't the "Change All Day Code" Update When There is an Existing "A" Code?
On the Mass Change Attendance Codes page, why doesn't the Change All Day Code option update when there is an existing "A" Code? The Mass C...

Tue, Oct 8, 2024 at 8:40 PM

Missing Lunch Count Report Error - KeyNotFoundException
Issue The Missing Lunch Count report generates an error:  Error: System.Reflection.TargetInvocationException: Exception has been thrown by the target of ...

Wed, Aug 21, 2024 at 11:26 AM

Monthly Attendance Summary Report Does Not Reflect Attendance Changes Made After Recomputing YTD Information in the Previous Year Database
Attendance changes were made in the previous year database, and recomputing YTD Information on the Monthly Attendance Summary is not capturing the changes. ...

Sat, Aug 10, 2024 at 6:16 PM

Period Attendance Schools - Populate All Day Code Automatically
Issue The Populate All-Day Code Automatically option is enabled in School Settings Teacher marks a student absent Teacher changes the absence code to Tar...

Wed, Oct 9, 2024 at 8:43 AM