Session Description

Unlock the key essentials for steering a thriving support team in this conference session. Delve into the fundamentals of managing a successful support team, gaining valuable insights into performance metrics, service agreements, and optimizing staff utilization. Equip yourself with practical skills to enhance the efficiency and effectiveness of your support team. Join this session to discover the intricacies of support team management and leave with strategies to elevate your team's overall performance. 

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