Session Description

Join this session as we guide you through the steps to ensure your support ticket is created accurately and effectively. At the end of this session, you will be equipped with the knowledge necessary to feel confident in reaching out to our support team for assistance, ensuring your concerns are addressed in a timely manner.  

Session Content

  • Populating a Support Ticket
  • Understanding how tickets are managed
  • Using Freshdesk
  • Using the Resource Hub

Related Documentation

Help and Support

Resource Hub