Session Description
Unlock the power of ITIL (Information Technology Infrastructure Library) to streamline and enhance your change management processes. In this engaging session, you’ll discover how ITIL’s proven framework supports the seamless evaluation, authorization, and implementation of changes within IT services. Gain actionable insights and tools to minimize disruptions, improve service delivery, and ensure smooth transitions in your IT environment. Designed for IT professionals and managers, this session will equip you with the knowledge to drive successful change initiatives while maximizing the value of ITIL best practices.
Session Content
In this session, attendees will:
Understand the core principles of ITIL and its role in structured change management.
Learn best practices for evaluating, authorizing, and implementing IT changes effectively.
Explore strategies to minimize service disruptions and maintain operational stability during transitions.
Gain practical tools and insights to enhance service delivery and support successful change initiatives.