Known Issues 

Aeries Version Revision Notes


Overview  


NOTE:  Only Freshdesk login users have the ability to follow Aeries Forums. 


The Support.aeries.com home page displays categories for Revision Notes, Known Issues or other areas to support the customer needs.  



Known Issues


The Known Issues section will provide information to customers on current known issues that are being addressed by our Product Development team. When an issue has been resolved, the Known Issue will be moved to the Fixed Issues section.


If a Freshdesk login user follows the Known Issues Forum, the user will receive automatic email notifications of any Known Issues that have been posted.  If a specific Known Issue is followedthe user will receive automatic email notifications on all postings pertaining to the Known Issue.  In addition, discussion comments can be added to a Known Issue.


To follow Known Issues:



To follow a specific Known Issue:

  • Locate and select the specific Known Issue to follow.
  • Click the Follow button to receive automatic email notifications of all postings pertaining to the selected Known Issue.
  • Click the Reply button to add a comment to the Known Issue.



Aeries Version Revision Notes

Each Aeries update has detailed Aeries Revision Notes available for review.  Aeries admins and database managers should follow the Aeries Version Revision Notes Forum to receive automatic email notifications of all updates, improvements and new features added to Aeries SIS.  If a specific Aeries Revision Notes is followedthe user will receive automatic email notifications on all postings pertaining to the Aeries Revision Notes.  In addition, discussion comments can also be added to Aeries Revision Notes.


To follow Aeries Version Revision Notes:




To follow a specific Aeries Revision Note:

  • Locate and select the specific Aeries Revision Note to follow.
  • Click the Follow button to receive automatic email notifications of all postings pertaining to the selected Aeries Revision Note.
  • Click the Reply button to add a comment to the Aeries Revision Notes.