Known Issue - Blank Course Descriptions in the Parent Portal Online Course Request Entry Page - Fixed 4/19/19
Kathy Kelly
started a topic
over 4 years ago
Known Issue - some customers have reported blank Course Titles displaying in the Parent Portal when using the Online Course Request Entry.
We have confirmed that this is caused by clicking on the "Update Totals from MST" button before clicking on the "Initialize New Course Request Options Table" button. This is creating the Course Request table (CRQ) with blank Course Titles.
Recreating the Course Request table by clicking on the "Initialize New Course Request Options Table" button adds the Course Titles and corrects the issue.
To prevent this from happening, we will disable the "Update Totals from MST" button if no Course Request (CRQ) records exist.
Kathy Kelly
Known Issue - some customers have reported blank Course Titles displaying in the Parent Portal when using the Online Course Request Entry.
We have confirmed that this is caused by clicking on the "Update Totals from MST" button before clicking on the "Initialize New Course Request Options Table" button. This is creating the Course Request table (CRQ) with blank Course Titles.
Recreating the Course Request table by clicking on the "Initialize New Course Request Options Table" button adds the Course Titles and corrects the issue.
To prevent this from happening, we will disable the "Update Totals from MST" button if no Course Request (CRQ) records exist.