Support

Known Issue - some customers have reported that the Graduation Status is not displaying all of the currently enrolled (Spring term) courses. This issue is stemming from the process that was used to move the students from the Fall term to the Spring term course.  If the Copy section button was used...

And the new section numbers' course information was changed....

The new Master Schedule (MST) section and Course Attendance (CAR) records are created correctly, but the Section (SEC) records have the original course id, not the new course id. 

Programming is working to fix this issue with the Copy Section process.

The incorrect records must also be updated. The following queries can be used in schools that do not use Alt Ed Scheduling 

List the sections where the Course ID does not match the Master Schedule Course ID:

LIST SEC MST SEC.SC SEC.SN SEC.SE SEC.PL SEC.CN MST.SC MST.SE MST.PD  MST.SM MST.CN IF SEC.CN # MST.CN

Update the Course ID in the sections to the correct values based on the Master Schedule:

CHANGE SEC MST SEC.CN TO MST.CN IF SEC.CN # MST.CN

NOTE: Only run the Change query in schools that do not use Alt Ed Scheduling

The issue with the Master Schedule Copy was resolved in the 2/8/2019 Aeries Web update:

https://support.aeries.com/support/discussions/topics/14000013137

The issue with the Master Schedule Copy was resolved in the 2/8/2019 Aeries Web update:

https://support.aeries.com/support/discussions/topics/14000013137