Known Issue - Online Enrollment Import Error when address is blank

It has been reported that occasionally a record is unable to be imported from Aeries Online Enrollment. It has been determined that this occurs when the residence address is blank in Online Enrollment. The address is not normally allowed to be blank, however we were able to replicate the issue in cases where JavaScript was disabled, or when the forward or backward arrows of the web browser were used by the parent.

After attempting to import the student, the below Conversion from string error will be displayed. Additionally, an empty student record will be created with First and Last Name containing an underscore.

Programming is aware of this issue, and is working on a resolution for release in a future update.

In the meantime, to allow the student to be imported, populate something in the address fields and the record will be imported without error. Additionally any empty student records with an underscore (_) in their name, can be deleted.

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