We will stop using SchoolLoop next year in our district, so there has been a scramble to fill all the holes that will result from that. One of those is communication to students and parents by Counselors, EL Specialists, Psychologists, and a host of small groups of people who interact with students and parents, but do not teach. We have set them up to use Aeries Communications, but they cannot send to other staff members, nor can they send to parents at their site or students at their site. Is there a plan in place to fix this hole? All these groups of people are excited about the features of Aeries Communications, and were thrilled to discover they could direct message in English to a parent who speaks/reads another language.
Gotcha - we ultimately want to ensure our feature releases meet your district's needs (and, all districts for that matter!). With that said, I'll shoot you an email - we'd love to schedule a follow-up to discuss in detail. Thanks for your feedback!
Creating student groups is not an option for us. It would literally be many hundreds of SGs that would need to be created, and then maintained. Year after year. That just isn't practical or possible. The people in these groups already have Loop School Admin access and that does not give them what they need, since they aren't teachers. Giving these special groups total and complete access to Aeries Communications via the Loop Admin group is a very poor (in my opinion) work-around, but one we will probably end up going with.