Support

Aeries Mobile Portal App Update – 5/11/2018

iOS - Features / Changes

1. Notifications are now displayed inside the app for the  following situations: Data Confirmation, Restricted Access, and Password  Expiration. Clicking the Data  Confirmation Notification will seamlessly log the parent into the full Aeries  Portal Website to complete the Data Confirmation process.
2. Report Card History is now available for downloading and  displaying PDF report cards.
3. The School Search process has been enhanced to look for  nearby school according to the GPS location of the device.When the app is first opened, a list of nearby  schools is displayed on the search screen.Schools that are not yet configured to support the Aeries Mobile Portal  App now have a red message indicating that status.
4. The "Change Password" feature is now not  available for users who log in using Google Sign In or when "Change  Password" is disabled at the district level.
5. The Main Menu has been readjusted to display more  information now that more features are available in the App.
6. Parent Portal version has been added to the Settings  screen.
7. Support for iPhone X has been improved.
8. Student middle name was removed from the header to  prevent the full name from wrapping to the next line.

Android - Features / Changes

1. Notifications are now displayed inside the app for the  following situations: Data Confirmation, Restricted Access, and Password  Expiration. Clicking the Data  Confirmation Notification will seamlessly log the parent into the full Aeries  Portal Website to complete the Data Confirmation process.
2. Report Card History is now available for downloading and  displaying PDF report cards.
3. A change to the encryption techniques used in the app has  been performed to help reduce the possibility of Aeries Technology being  misused.
4. The School Search process has been enhanced to look for  nearby school according to the GPS location of the device.When the app is first opened, a list of nearby  schools is displayed on the search screen.Schools that are not yet configured to support the Aeries Mobile Portal  App now have a red message indicating that status.
5. The "Change Password" feature is now not  available for users who log in using Google Sign In or when "Change  Password" is disabled at the district level.
6. The Main Menu has been readjusted to display more  information now that more features are available in the App.
7. Parent Portal version has been added to the Settings  screen.
8. Student middle name was removed from the header to  prevent the full name from wrapping to the next line.
9. The Birthdate field has been modified to display student  birthdate + age like EM2 e.g. Nov 11, 1999 (age 18)
10. The keyboard was covering part of the screen after the  school search, fixed.
11. A more readable message will now show to users if the  selected district has a server certificate issue.
12. An error was sometimes being generated after linking a new  student, fixed.

Hi Jill,

Has Capistrano USD previously shared Report Card History with parents and students? The Parent/Student Portal Group(s) would need permissions to read Report Card History within security. Also, schools have to create the RCH records.

Here is the documentation for that: https://support.aeries.com/support/solutions/articles/14000080410-report-card-history

If you can confirm that those are already in place, we can look further into why this is not showing up for you.

Thank you,

Brent Lloyd