How can we help you today?

Discussions Aeries Known Issues
Aeries Known Issues (Current) 42

Aeries Support known issues or updates for customers

R
Known Issue - An error is generated when Teachers click on the Attendance page in their portal prior to attendance initialization.
Posted by Rosby Przyk, 3 days ago , Last Reply by Theresa Nicolaou about 18 hours ago
M
Known Issue - Google accounts for current School can be suspended if Students have an Inactive record in another school.
Posted by Minott Opdyke, about 22 hours ago , Last Reply by Heather Benson about 21 hours ago
B
Known Issue - A user account is prompted for Windows Authentication on the Student Transcript and Language forms. Windows Authentication/Active Directory configurations only.
Posted by Billy Bullington, 3 days ago
M
Known Issue - Adding a New Student to a Parent Account in the New Parent Portal can cause an error
Posted by Minott Opdyke, 14 days ago , Last Reply by Cyndi Lederer 4 days ago
COVID-19 Coronavirus Updates & Aeries Distance Learning Resources
Posted by Kevin Praeger, 4 months ago , Last Reply by Kevin Praeger 15 days ago , 5 votes
K
Known Issue - Copy Data From Summer School Process is not working for servers with hyphens in the name (Impacts Hosted Districts)
Posted by Kathy Kelly, 23 days ago
M
Known Issue - Delete Partial(Incomplete) records from the Online Enrollment Import list can produce an error
Posted by Minott Opdyke, about 1 month ago
K
Information - Changes in Support.aeries.com Knowledge Base to Support Multi-State Documentation
Posted by Kathy Kelly, about 1 month ago
Information - Summer School Support Update
Posted by Kevin Praeger, about 1 month ago , 1 vote
End of support for TLS 1.0 and 1.1 in Aeries Cloud Services
Posted by James D Lancaster, 2 months ago