Update: This issue was fixed with the 12/17 update.
In certain instances while logging into the Parent Portal, the page will redirect the user to either the default Login.aspx page or the user will receive a "404" error page. This can be caused by rapid clicking of the Sign In button after entering the password.
This error would also happen if a parent or student has bookmarked or clicks a link directly to a page within Aeries Parent Portal and they have to login first. For example: https://demo.aeries.net/ParentPortal/StudentProfile.aspx
We are currently working to resolve the issue.
A workaround is to click the Sign In button once to allow time for Default.aspx to load and to verify that the Parent Portal URL is going to LoginParent.aspx
That is the same question that I have. I put in a ticket over a week ago, waiting to see if it is related.
We had many parents getting the "email verification failed" error after receiving the confirmation email for AIR. Is this related?